MELTWATER JOINS REDDIT’S OFFICIAL DATA PARTNER PROGRAMME

KUALA LUMPUR, Feb 19 (Bernama) -- Meltwater has joined the Official Data Partner programme of Reddit, strengthening its access to Reddit’s enterprise data application programming interfaces (APIs) to deliver enhanced consumer and market intelligence.

The programme recognises selected platforms that meet Reddit’s standards for functionality, data quality and compliance in helping businesses analyse publicly available content on the platform.

Additionally, Meltwater in a statement said the collaboration also creates opportunities for both companies to pursue future strategic and growth initiatives.

Meltwater Chief Executive Officer, John Box said the partnership builds on a long-standing relationship and reflects a shared commitment to delivering trusted, high-quality data to customers.

Meanwhile, Reddit Vice President of Business Development Jonathan Flesher said the partnership enables brands to responsibly tap into community-driven insights and better understand and engage with Reddit’s interest-led conversations.

Under the partnership, Meltwater will continue to surface and enrich public Reddit conversations to help customers extract insights from authentic user sentiment that influence consumer culture, preferences and purchasing decisions.

Meltwater said the integration of Reddit data, combined with its artificial intelligence-driven analytics and listening capabilities, will enable organisations to identify emerging trends, assess audience sentiment, strengthen product positioning and benchmark brand performance more effectively.

The collaboration further supports Meltwater’s strategy to provide a comprehensive view of brand and market intelligence across news, social and other channels, ensuring customers have the most accurate picture to drive winning strategies.

-- BERNAMA

Telefónica and Mavenir Forge Strategic Partnership to Accelerate AI Innovation in Telecom

 

Showcasing AI innovation at Mobile World Congress (#MWC26) with live product demonstrations of next generation use cases

MADRID, Feb 19 (Bernama-GLOBE NEWSWIRE) -- Telefónica, S.A., a global leader in integrated communications, and Mavenir Systems Limited, the telco-first, cloud-native, AI-by-design technology provider, today announced the signing of a landmark Memorandum of Understanding (MOU) to create a joint AI Innovation Hub. This collaborative lab is designed to accelerate the integration of artificial intelligence into the evolution of Core Networks.

The AI Innovation Hub will serve as a real-world testbed where advanced capabilities, such as AI-driven autonomous network orchestration, intent-based services, and AI-enabled monetization frameworks, can be developed, validated, and optimized. By emulating production-grade traffic patterns in a controlled environment, the Hub will enable both companies to rigorously test and refine next-generation solutions ahead of large-scale commercial deployment.

This collaboration marks a significant leap toward a new era of intelligent, autonomous, and self-optimizing telco networks, systems that continuously learn, anticipate, and adapt in real time. It underscores Telefónica’s and Mavenir’s shared vision to redefine the future of AI-driven network evolution, with cloud-native intelligence embedded into every layer of connectivity. The initiative also represents a transformative milestone in Telefónica’s journey to reimagine its network as a highly autonomous, intent-aware digital platform capable of intuitively understanding enterprise and consumer needs, predicting them before they arise, and seamlessly translating those intents into precise, automated network actions.

The collaboration will champion industry-leading practices in AI, data security, and regulatory compliance, while driving joint marketing initiatives, technical thought leadership, and active participation in global industry forums. Together, Telefónica and Mavenir will shape new business models, align closely with operational units, and accelerate the development and launch of AI-native solutions in the Core networks, firmly positioning Telefónica at the forefront of telecom innovation, service differentiation, and next-generation monetization.

Cayetano Carbajo, Core, Transport and Ecosystem Director at CTIO, speaking on behalf of Telefónica, said: “Our collaboration with Mavenir sets a new benchmark in Telefónica’s commitment to lead the industry in AI-driven Core network transformation. By combining Mavenir’s cloud-native core and service platforms with our real-world operational environment, we can transform the core network and rapidly operationalize AI-powered services that are ready for commercial deployment.”

Pardeep Kohli, President & CEO, Mavenir, said: “Mavenir’s cloud-native platform is what makes this AI Innovation Hub real. With a long history of delivering core, voice, and messaging platforms across multiple Telefónica operating companies, we bring proven, production-scale innovation into this collaboration. By exposing these network capabilities through open interfaces, we enable AI to turn the network into a programmable service platform, creating a unique opportunity for Telefónica to operationalize AI, launch new digital and enterprise services faster, and unlock new revenue streams.”

Meet Mavenir and Telefónica at Mobile World Congress 2026 (Barcelona, March 2–5, 2026, Hall 2, 2H60): Experience the future of AI-driven telecommunications firsthand with a live demonstration from Mavenir and Telefónica at MWC 2026. The demo will showcase next-generation use cases in AI-enriched communications, autonomous service exposure, and intent-driven operations, bringing to life the collaborative innovation.

Visit our teams in Hall 2 (Stand 2H60) to see how Telefónica and Mavenir are accelerating the evolution toward autonomous, AI-native networks. Contact us to reserve a meeting with our team of experts at #MWC26 https://www.mavenir.com/mwc-2026/#request-a-meeting-mwc

About Telefónica
Telefónica is one of the world’s leading telecommunications service providers, with the mission of delivering the best digital experience to its customers. The company offers fixed and mobile connectivity as well as a wide range of digital services for residential and business customers. With more than 350 million customers, Telefónica’ s main markets are Spain, Brazil, Germany and the UK.

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. 

For more information, please visit www.mavenir.com 

Mavenir PR Contacts: 
Emmanuela Spiteri 
PR@mavenir.com  

SOURCE: Mavenir Systems, Inc.

Bitget Introduces Gracy AI, a New Way to Talk Markets, Leadership, and Long-Term Thinking

VICTORIA, Seychelles, Feb 13 (Bernama-GLOBE NEWSWIRE) -- Bitget, the world’s largest Universal Exchange (UEX), has launched Gracy AI, the first animated digital human in crypto designed to bring real leadership thinking into one-on-one conversations with users.
Built around the experience and decision-making approach of Bitget CEO Gracy Chen, Gracy AI moves beyond charts and short-term signals. Instead, it gives users a space to talk through market cycles, strategy, career questions, and mindset with an AI that reflects how a real industry leader thinks about growth, risk, and long-term direction.

The launch marks a shift in how exchanges use AI. Rather than acting as another data layer, Gracy AI focuses on interpretation and context. Users can ask about where the industry is heading, how to think through uncertainty, or how to approach decision-making when markets are noisy. The goal is not to predict prices, but to help users think more clearly about them.

“Honestly, I still find it a little funny to see an AI avatar of me on screen,” said Gracy Chen, CEO at Bitget. “But a big part of my job is listening to user concerns, getting close to the details, and helping people understand what’s really happening in the market. The team built Gracy AI around that same approach so more users can connect, learn and grow feeling supported by me and the team,” she added.

Gracy AI is part of Bitget’s broader AI roadmap as part of its UEX transformation. After GetAgent established Bitget’s AI capability in analytics and decision support, Gracy AI represents the more human-facing side of that strategy, where technology supports understanding rather than just execution.

To mark the launch, Bitget is rolling out themed Gracy AI conversations tied to moments of reflection and renewal. Valentine’s Day introduces self-care-focused chats, while Chinese New Year features guided conversations around goals, perspective, and new beginnings. These campaigns are designed to make AI interaction feel personal, timely, and useful, rather than transactional.

The Gracy AI launch builds on Bitget’s broader push to make AI genuinely useful for everyday traders. From AI-powered market insights and smart trading tools to products like GetAgent, which helps users navigate volatility with clearer signals and context, Bitget has steadily integrated AI to reduce friction and improve decision-making. Gracy AI extends that approach by putting experience, perspective, and real-time intelligence into a more accessible, conversational layer for users. As Bitget continues to evolve into a Universal Exchange, Gracy AI reflects a simple idea: better tools matter, but better thinking matters more.

Experience Gracy AI here.

About Bitget

Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution. Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide.

For more information, visit: Website | Twitter | Telegram | LinkedIn | Discord

For media inquiries, please contact: media@bitget.com

Risk Warning: Digital asset prices are subject to fluctuation and may experience significant volatility. Investors are advised to only allocate funds they can afford to lose. The value of any investment may be impacted, and there is a possibility that financial objectives may not be met, nor the principal investment recovered. Independent financial advice should always be sought, and personal financial experience and standing carefully considered. Past performance is not a reliable indicator of future results. Bitget accepts no liability for any potential losses incurred. Nothing contained herein should be construed as financial advice. For further information, please refer to our Terms of Use.

A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/c2037966-1793-47cf-974b-217cf041b753

SOURCE: Bitget Limited

DISCLAIMER: BERNAMA MREM are not accountable for any causes of website defacement, misuse, or illegal activities connected to cryptocurrency, blockchain, tokenisation, or bitcoin. This material should not be considered as guidance or an opinion, as it does not constitute financial or investment advice. Use this information at your own risk; we are not liable for any losses or damages caused by the republication of this article.

--BERNAMA

REGASK UNVEILS AI-ASSISTED LABEL COMPLIANCE REVIEW FOR FASTER PRODUCT LAUNCHES

KUALA LUMPUR, Feb 11 (Bernama) -- RegASK, an agentic artificial intelligence (AI) platform, has unveiled its AI-Assisted Label Compliance Review, a transformative capability that delivers comprehensive label compliance checks in seconds.

Label compliance checks, traditionally one of the most time-consuming and risk-prone steps in product commercialisation, can now be performed instantly, enabling faster product launches without compromising regulatory rigour.

RegASK Chief Product & Technology Officer, Amenallah Reghimi said its AI-Assisted Label Review and global regulatory database redefined operational excellence in compliance.

“Teams can now work with unprecedented speed, visibility, and confidence in their everyday compliance workflows,” said Reghimi.

With the new capability, teams can upload packaging artwork and validate it against regulations across key global markets, including the United States, the European Union, the United Kingdom and China.

According to a statement, the system delivers clear compliance assessments with actionable recommendations and pinpoints issues directly on the label using an interactive viewer, with every finding fully traceable through direct hyperlinks to the underlying source regulations.

The launch is supported by enhancements to RegASK’s core infrastructure, including a global regulatory database offering a 360-degree, chronological view of each regulation’s lifecycle. Teams can track changes from initial consultation to amendments and enforcement, ensuring compliance checks are always current.

By compressing review timelines, reducing rework, and eliminating avoidable delays, RegASK’s AI-Assisted Label Compliance Review fundamentally changes how organisations approach product launches, helping teams operate with regulatory compliance.

-- BERNAMA

EXPEREO ENHANCES DIGITAL CASE MANAGEMENT FOR FASTER, TRANSPARENT WORKFLOW

KUALA LUMPUR, Feb 11 (Bernama) -- Expereo, a managed Network-as-a-Service (NaaS) provider, has launched its enhanced Digital Case Management (DCM) capability within expereoOne for global enterprises at CiscoLive Amsterdam.

“The enhanced Digital Case Management experience delivers a transparent workflow that keeps every stakeholder aligned, reduces operational noise and accelerates resolution.

“This is another step in our commitment to provide the best service experience for customers wherever they are located,” said Expereo Chief Digital Officer, Julian Skeels in a statement.

With DCM, service issues are no longer bottlenecks, as enterprises gain a single, real-time view of case progress and full control through a digital, software-first workflow within expereoOne.

Customers can create, manage and track cases end-to-end within a single platform, enabling more predictable, consistent and aligned service experiences across their global network footprint.

The latest release is aimed at moving customers closer to fully automated and predictable service operations by reducing friction, cutting operational noise and keeping all stakeholders aligned throughout the case-resolution process.

Key features include the ability for customers to add colleagues or third-party contacts to a case, a redesigned Preference Centre that allows users to control when and how they receive updates, access to a shared case timeline, and browser or email notifications that link directly to the live case.

According to Expereo, the enhancement replaces legacy, email-driven case management models with a single digital workflow, consolidating communication, status updates and accountability into one real-time platform.

With the expanded DCM capability and flexible application programming interface (API)-driven workflow integration, expereoOne enables enterprises to automate information sharing, streamline processes and ensure updates are delivered consistently to the relevant teams in real time.

-- BERNAMA

CLOUDERA POSTS STRONG FY26 RESULTS, ENTERS FY27 WITH AI PLATFORM MOMENTUM

KUALA LUMPUR, Feb 11 (Bernama) -- Cloudera, the data and artificial intelligence (AI) platform company, has reported strong results for fiscal year 2026 (FY26) driven by solid growth, customer wins, expanded partnerships, and continued innovation.

The company closed FY26 with a strong fourth quarter, recording more than 50 per cent year-over-year growth in new and expansion business, robust annual recurring revenue growth, and over 100 per cent new logo growth in the fourth quarter across all regions.

Beginning fiscal year 2027 (FY27) with its annual Sales Kick-Off event, ELEVATE27, Cloudera said the results reflect rising enterprise demand for flexible and secure data and AI platforms that operate seamlessly across clouds, data centres and edge environments.

“This was a defining year for Cloudera. We delivered strong performance, expanded our ecosystem, and continued to innovate across our platform, all while staying true to our mission of bringing AI to data anywhere.

“As enterprises increasingly demand secure, flexible AI across all their environments, Cloudera is uniquely positioned to help them turn their data into trusted insights at scale. We are entering FY27 with strong momentum and an even stronger roadmap,” said Cloudera Chief Executive Officer, Charles Sansbury in a statement.

Cloudera said its momentum is underpinned by its ability to enable organisations to bring AI to data wherever it resides, helping enterprises unlock insights, strengthen security, improve efficiency and support mission-critical outcomes.

As its third acquisition in two years, the company’s acquisition of Taikun has strengthened its capabilities in managing Kubernetes and cloud infrastructure across hybrid and multi-cloud environments. The company also highlighted continued product innovation, including platform updates, enhancements to its open data lakehouse offering and new product releases.

In addition, Cloudera achieved several certifications for highly regulated industries and expanded its global partner ecosystem to help customers accelerate enterprise AI adoption, including collaborations with ServiceNow, Intel Corporation, Chainguard, Amazon Web Services and Dell Technologies.

The company’s performance and innovation were recognised with 45 global awards, alongside analyst recognition from The Forrester Wave. It also expanded its global footprint by opening new offices in San Jose and Saudi Arabia and hiring more than 570 employees across 30 countries.

Looking ahead, Cloudera will continue to invest in innovation across its data and AI portfolio. The company has already announced updates to its AI inferencing capabilities this year, extending them to on-premises data centres to support higher security requirements.

-- BERNAMA

GITLAB VIRTUAL EVENT HIGHLIGHTS AGENTIC AI'S POTENTIAL FOR SOFTWARE DELIVERY

KUALA LUMPUR, Feb 11 (Bernama) -- GitLab Inc, the intelligent orchestration platform for development, security and operations (DevSecOps), has hosted GitLab Transcend, an exclusive virtual event for technology leaders focused on the role of agentic artificial intelligence (AI) in modern software delivery.

The event showcased how software teams are orchestrating AI agents across the entire software development lifecycle to automate routine tasks, accelerate innovation and maintain enterprise-grade security, compliance and governance, according to a statement.

In a keynote address, GitLab Chief Executive Officer, Bill Staples highlighted what he described as the “AI paradox” in software delivery, noting that while AI tools can deliver up to 10 times productivity gains in coding, developers spend only about 52 minutes a day writing code, limiting overall delivery impact.

He said GitLab’s Intelligent Orchestration enables agentic AI automation across the full software lifecycle in alignment with organisational standards, workflows and compliance requirements.

Meanwhile, GitLab Chief Product and Marketing Officer, Manav Khurana outlined three core components of the company’s Intelligent Orchestration strategy, namely the Agentic Core, which combines the GitLab Duo Agent Platform with unified context to enable agentic AI across the lifecycle; Unified DevOps and Security to simplify end-to-end software delivery; and Enterprise Guardrails to provide deployment flexibility and operational control.

A customer session with Southwest Airlines discussed how the GitLab Duo Agent Platform supports the delivery of mission-critical software while maintaining the reliability and resilience required for round-the-clock airline operations.

Additional sessions featured customer results from organisations including Ericsson, Deutsche Telekom and Barclays, as well as a partner discussion with Oracle Cloud Infrastructure (OCI) on scaling enterprise deployments through pre-validated solutions combining GitLab’s orchestration capabilities with OCI infrastructure.

The event also included product demonstrations showing collaboration between software teams and AI agents across the development lifecycle, with visibility into the impact on software engineering performance metrics.

GitLab further announced the launch of a virtual hackathon, running through March 25, inviting developers to create and share custom AI agents and workflows, with selected projects to be featured in GitLab’s AI Catalog.

-- BERNAMA

EC-COUNCIL EXPANDS AI CERTIFICATIONS FOR TRUSTED WORKFORCE READINESS

KUALA LUMPUR, Feb 11 (Bernama) -- EC-Council, a global leader in applied cybersecurity education and training, has unveiled its Enterprise AI Credential Suite, introducing four new role-based artificial intelligence (AI) certifications alongside Certified CISO v4, an updated executive cyber leadership programme.

The dual launch represents the largest expansion of EC-Council’s portfolio in its 25-year history, designed to address the urgent gap between AI adoption and workforce readiness.

The initiative aligns with Singapore’s National AI Strategy 2.0, emphasising practical talent pipelines, responsible AI adoption, and robust governance. As organisations scale AI from pilots into routine operations, structured, role-specific training is critical to ensure security, accountability, and effective deployment.

“Singapore has been deliberate about scaling AI with trust, and that approach depends on practical workforce capability.

“This portfolio is designed to help professionals adopt AI responsibly, defend it under real conditions, and govern it with accountability as AI becomes part of everyday work,” said EC-Council Group President, Jay Bavisi in a statement.

The new credential suite is grounded in EC-Council’s Adopt. Defend. Govern. (ADG) framework, which equips professionals to implement AI responsibly, secure it against evolving threats, and embed governance and risk management at scale.

The four certifications include Artificial Intelligence Essentials (AIE) for foundational AI literacy, Certified AI Program Manager (CAIPM) for strategy execution, Certified Offensive AI Security Professional (COASP) for AI penetration testing and defence, and Certified Responsible AI Governance & Ethics Professional (CRAGE) for compliance and ethical oversight.

Complementing the AI credentials, Certified CISO v4 enhances executive readiness for AI-driven risk, preparing leaders to govern intelligent systems and make informed security decisions.

The launch underscores EC-Council’s commitment to closing global AI skills gaps, strengthening cybersecurity, and supporting workforce readiness in line with evolving national and international priorities.

-- BERNAMA

Wisely Ai Sets a New Impact Benchmark Protecting 100 Mn Indosat Users from 2 Bn+ Scam and Spam Communications in Indonesia

Indosat hosted an impact celebration event in the presence of Indonesia’s Minister of Communication and Digital Affairs


HYDERABAD, India, Feb 9 (Bernama-BUSINESS WIRE) -- Tanla Platforms Limited today announced a major impact milestone for Wisely Ai, its AI-native platform, following an impact celebration event hosted by Indosat Ooredoo Hutchison (Indosat or IOH) in Indonesia.

At the event, Indosat showcased the real-world outcomes delivered by Wisely Ai within the first six months of deployment:

• 11+ billion communications analyzed across 100 million users
• 2+ billion spam and scam interactions identified
• 2+ million malicious senders and CTAs (including URLs) detected
• Estimated USD 500 billion in financial losses prevented
• 99% AI model efficacy, with decision made in milliseconds

Wisely Ai is powering Indosat to build a safe digital ecosystem validated by over 95% customers feeling more protected and industry-leading customer experience scores from independent market research.

Wisely Ai serves as AI nerve center powering multiple solutions. Indosat launched anti-spam and anti-scam solutions integrating Wisely Ai both at network and mobile application on the handset. Indosat announced the launch of new features making the network scam free and extending channel coverage to VoIP. This enables proactive, real-time protection across all communication channels.

Vikram Sinha, President Director and CEO, Indosat Ooredoo Hutchison, said:
“We see that mobile phones have become an essential part of daily life for Indonesians. Through collaboration with technology partners like Tanla, we are delivering more proactive and adaptive protection. AI technology in our network helps filter threats before they can impact our customers.”

Uday Reddy, Founder, Chairman and CEO, Tanla Platforms Limited, said:
“Wisely Ai is a first of its kind AI-native platform deployed at this scale. We are excited by the results Indosat is witnessing is driven by our AI technology, deep telco expertise, and close ecosystem collaboration. The success of customers like Indosat is translating into strong interest from other telcos across Southeast Asia and EMEA.”

Tanla’s partnership with Indosat shows how AI at national scale can secure communications in real time, setting a benchmark for trust in telecommunications.

About Tanla

Founded in 1999, Tanla Platforms Limited is an AI-native platform company transforming digital interactions through innovative SaaS solutions. With a strong enterprise- and user-centric approach, Tanla advances data security, privacy, and protection against spam and scams. Partnering with leading telcos, Tanla serves 2,500+ enterprises globally and is publicly listed on the NSE(TANLA) and BSE(532790) as a trusted ecosystem partner.

Safe Harbor

This contains “forward-looking” statements with substantial risks and uncertainties. Non-historical statements—on future results, finances, markets, metrics, operations, competition, tech, relationships, and assumptions—are forward-looking and are not guaranteed.

These carry inherent risks, often beyond our control, flagged by “expect,” “anticipate,” “believe,” “plan,” “estimate,” “potential,” “may,” “will,” “could” (or variants).

We update only as law requires. For data from unverified public/industry sources; no warranties on accuracy, completeness, or ongoing updates.

View source version on businesswire.com: 
https://www.businesswire.com/news/home/20260206004579/en/

Contact

Navya Gollapalli
Associate Director – Marketing
marketing@tanla.com

Source : Tanla Platforms Limited

FICO Platform Helps Grab Finance Expand Credit Access Across Southeast Asia

KUALA LUMPUR, Feb 5 (Bernama) -- FICO has announced its platform is being used by Grab Finance, the financial services arm of Southeast Asia’s superapp Grab, to help transform credit access across the region.

By implementing more than 22 decision workflows across six countries, Grab Finance has increased credit offer eligibility rates by nearly 50 per cent for its users, while serving more than 46 million consumers as well as millions of merchants and drivers across its ecosystem.

According to FICO, a pioneer in the use of predictive analytics and data science to improve operational decisions, in a statement, the transformation has enabled more of Grab’s drivers, merchants, and passengers to access formal credit at a much faster rate.

The solution uses behavioural data, including ride frequency, merchant revenues and payment history, supported by the capabilities of the FICO platform to enable automated pre-approved offers across Grab’s ecosystem.

FICO president of software, Nikhil Behl said Grab Finance has turned everyday digital behaviour into a credit passport for millions of people who were previously invisible to traditional banking.

Meanwhile, Grab Finance regional head of lending risk platforms, Andre Tan said the company is able to deliver contextual, real-time credit offers across multiple verticals within the Grab super app.

“This enables us to expand financial inclusion by providing credit access for underserved users who are economically active but often overlooked by traditional lenders,” he said.

In less than eight months, FICO delivered phase one of the transformation across six countries in which Grab operates, enabling Grab Finance to automate key processes such as credit eligibility assessment.

The project involved 22 decision workflows delivered across the region and Grab’s three customer portfolios, namely driver-partners, passengers and merchant-partners.

Grab Finance has also won the 2026 FICO Decision Award for Financial Inclusion for its use of the FICO platform to expand access to credit. Winners of the award will be spotlighted at and win tickets to FICO World 2026, on May 19 to 22, in Orlando, Florida.

-- BERNAMA

Smart Communications Launches Enterprise-Ready AI Innovations Across the Conversation Cloud™

Purpose-built AI that Improves Speed, Accuracy, and Governance for Regulated Enterprises Without Compromising Compliance or Control 

LONDON, Feb 5 (Bernama-GLOBE NEWSWIRE) -- Smart Communications™, a leading technology company focused on helping highly regulated organizations engage in more meaningful customer conversations, today announced a suite of strategic AI capabilities across its Conversation Cloud. Anchored in the company’s AI philosophy of delivering relevant, accountable, and compliant innovation, the company is introducing a range of purpose-built capabilities that deliver meaningful value to companies today.
More than 80% of Smart Communications’ customers can access these AI capabilities directly within their existing environment today. The new AI capabilities bring consistent, trusted intelligence into the core workflows where customer communications and digital data collection are created, managed, stored, and governed: 

Leverage existing AI investments to increase adoption while reducing risk

· SmartIQ™ Agent Infrastructure enables conversational, controlled agentic data collection experiences on any channel. SmartIQ MCP servers connect GenAI applications with enterprise software systems, enabling enterprise AI agents to deliver compliant data collection to streamline applications, affirmation, onboarding, and self-service experiences.
· AI-Powered Form Migration accelerates transformation by converting outdated PDFs and legacy documents into SmartIQ digital data collection experiences, delivering a “best first draft” in minutes. Organizations can apply this powerful technology to backlogs that still have hundreds, or even thousands, of untransformed form-based processes.

Support high-trust conversations with compliance-focused AI assistants

· Knowledge Assistant provides natural language, in-app guidance that helps users quickly find answers, follow best practices, and complete tasks directly in-app, reducing onboarding time and improving productivity across all skill levels for SmartCOMM and SmartIQ users.
· Writing Assistant optimizes tone and supports real-time translation while maintaining accuracy, brand voice, and compliance. It delivers faster, reliable outcomes for SmartCOMM users with industry leading transparency to preserve content provenance and provide audit trails for every AI assisted change.
· Design Assistant accelerates SmartCOMM template creation with AI-driven refinement of language, tone, and readability using pre-built prompts. Integration via Amazon Bedrock provides embedded access.

Enable compliance and control with orchestration and retrieval innovations

· As AI summarization and self-service experiences scale within organizations, SmartHUB™ meets the moment with retrieval optimized archiving – while legacy systems struggle to keep pace with the exponential increase in AI-driven document requests.
· As new experiences drive engagement across channels, SmartPATH™ orchestrates AI-assisted experiences across channels to ensure delivery, improve completion rates, and correct data errors along the way. 

Combining these AI innovations with SmartCOMM’s powerful migration capabilities enables organizations to rapidly retire complex, high-risk legacy communication technologies. Smart Communications AI innovations reduce manual effort, accelerate time-to-value, bring clarity, improve accessibility, and lower compliance risk across every customer engagement, all while preserving the governance and compliance demanded in regulated industries.

Comments on the News

“At Moter, we turn data into experiences at speed and scale, and we need a partner that works just as fast,” said Adrian Thompson, Chief Customer Officer at Moter Insurance Services. “We look to Smart Communications’ AI innovations to help us create and deliver effective omnichannel customer engagements.”

"The Smart Communications roadmap for AI is quite powerful,” said Marc Francis, Head of Sales Enablement at Three UK. “Most striking is that it's structured and clear. Quite a lot of the AI paths we see from other vendors make a big noise about what you’ll be able to do without the detail backing it up. How we can leverage the AI from Smart Communications is really impressive. We'll be able to make fast inroads with it."

“AI creates real value if teams can trust it to work safely and accurately in the moments that matter most,” said Leigh Segall, CEO at Smart Communications. “In a market crowded with experimentation and hype, we’re focused on AI innovation that delivers real outcomes with the transparency and governance regulated environments demand. This marks the next phase of our AI roadmap and reinforces our leadership in helping enterprises adopt AI responsibly and at scale.”

“The next phase of AI isn’t about experimentation—it’s about execution,” said Heidi Johnson, Chief Product and Technology Officer at Smart Communications. “Our focus is on AI that’s ready for production, governed by design, and purpose-built to support meaningful customer interactions at scale.”

Additional Resources

On February 10, 2026, Smart Communications will host a webinar showcasing its newest AI innovations and a preview of what’s next, illustrating how regulated industries can scale customer engagement with confidence in 2026 and beyond.

Registration for the “Smart AI: Outcomes. Not Hype” webinar is now open.

About Smart Communications:

Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Its Conversation Cloud™ platform powers frictionless, compliant, digital-first experiences through omnichannel communications, intelligent orchestration, secure data capture, and digital archival. More than 700 enterprises worldwide—including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp—rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and accelerate digital transformation. Today, with over 30 pre-built connectors, Smart Communications integrates seamlessly with trusted enterprise systems including Salesforce, AWS, Guidewire, DuckCreek, OneSpan, and Pega, and powers more than 60 billion mission-critical customer conversations each year. For more information, visit www.smartcommunications.com.   

For media inquiries, contact: 

Red Lorry Yellow Lorry for Smart Communications 

smartcommunications@rlyl.com   

SOURCE: Smart Communications

--BERNAMA

Expereo and Cato Networks Collaborate to Set New Standard for Global Enterprise Connectivity

 One Network. One Partner. Zero Complexity.

AMSTERDAM & LONDON, Feb 5 (Bernama-BUSINESS WIRE) -- In a bold move that redefines the enterprise networking landscape, Expereo, the world-leading managed Network as a Service (NaaS) company, and Cato Networks, the SASE leader, have announced at TechEx in London a new collaboration that will deliver a single-source, end-to-end networking and security solution for global enterprises.

This collaboration unites two world-leading experts in underlay and overlay technologies, creating a one-stop shop for enterprises looking to upgrade to a modern, secure, cloud-native network architecture.

Bringing together Cato Networks’ industry-leading SASE platform with best-in-class underlay from Expereo creates a unique proposition to solve network challenges for medium to large multinational enterprises, wherever they are in the world – all through one partnership.

Noel Hamill, CMO of Expereo, comments: “This collaboration is about eliminating complexity. Together with Cato, we’re removing the need for multiple vendors and fragmented solutions. Enterprises can now move faster, scale smarter, and operate more securely – with one platform and one global partner.”

“We’re thrilled to collaborate with Expereo,” added Jason Pender, AVP of Global Service Providers at Cato Networks. “Our combined capabilities offer a disruptive alternative to legacy MPLS and multi-vendor chaos. This is the future of secure enterprise networking – simple and global.”

Together, Expereo and Cato will offer a converged, cloud-native solution that eliminates the need for multi-vendor complexity. Key benefits of the collaboration include:
 

• Unparalleled global reach, with Cato’s global backbone and 85+ Points of Presence (PoPs) and Expereo’s partners in more than 190 countries, ensuring customers are securely connected wherever they are.
• Roadmap to a digital-first experience delivered via Expereo’s best-in-class expereoOne platform that gives enterprises seamless control, real-time visibility, and continuous validation of both underlay and overlay network performance, as well as their security, and cloud environments.
• Direct on-ramps from Expereo’s underlay to Cato’s global private backbone, to deliver lower latency, higher reliability, and a smoother cloud and application experience.

 

With a combined addressable market of $105 billion across SASE and connectivity, this collaboration positions Expereo and Cato as clear leaders as enterprises abandon legacy MPLS and embrace secure internet-based solutions.

Through this collaboration, enterprises de-risk their AI transformation journey, delivered as fast as they want to go, seamlessly, from one provider.

About Expereo

Expereo is a world-leading Managed Network as a Service provider that connects people, places, and things anywhere. Solutions include Global Internet, SD-WAN/SASE, and Enhanced Internet. With an extensive global reach, Expereo is the trusted partner of 60% of Fortune 500 companies. It powers enterprise and government sites in more than 190 countries, with the ability to connect to any location worldwide, working with over 2,300 partners to help customers improve productivity and empowering their networks and cloud services with the agility, flexibility, and value of the Internet, with optimal network performance.

Expereo was acquired in Feb 2021, by Vitruvian Partners which acquired a majority shareholding from Seven2.

View source version on businesswire.com: 
https://www.businesswire.com/news/home/20260204365248/en/

Contact

Scarlett King
+44 7534252295

Source : Expereo

--BERNAMA

SeenThis and Lumen Research Launch Attention Measurement Model Powered by SeenThis Adaptive Streaming

LONDON, Feb 4 (Bernama-GLOBE NEWSWIRE) -- SeenThis, the video advertising partner transforming how brands distribute video across the open web, today announced the next phase of its partnership with Lumen Research, the leading attention measurement company. The collaboration introduces a proprietary SeenThis attention model, supported by a custom Lumen attention measurement tag, delivering independently verified, real-time attention insights for agencies and brands.

Through extensive in-market testing, SeenThis’ adaptive streaming technology was shown to outperform legacy out-stream video across key attention metrics. The results confirm that the speed at which video advertising is delivered is a core driver of attention and that SeenThis’ adaptive streaming delivers video faster and more efficiently than standard solutions.

Initial testing shows that campaigns powered by SeenThis’ adaptive streaming delivered an 1,859 APM score (attention per 1,000 impressions) versus traditional out-stream video. SeenThis exceeded Lumen’s benchmarks across all attention metrics, including APM (+37%), viewability (+22%), and in-view time (+12%).

Jesper Benon, CEO at SeenThis, said: “For brands, attention only matters if it leads to real outcomes - and if it can be measured transparently. This partnership gives advertisers independently verified insight into how attention is earned on the open web, and the confidence to invest where performance is proven, not assumed.”

The new SeenThis attention model, integrated with Lumen’s attention measurement tag, enables brands and agencies to measure and optimize attention using independently verified data within existing programmatic workflows.

Mike Follett, CEO at Lumen, said: “Our collaboration with SeenThis brings a new perspective on the drivers of attention by measuring the technology used to deliver video advertising. The impact of video load times on visual attention has never been measured before, even though we have all experienced the dreaded empty gray box. It’s intuitive - but exciting - to see the positive impact faster load times have on advertising attention. So, the key takeaway for advertisers looking to capture more attention is this: the speed at which your video loads really matters.”

The SeenThis attention model and custom Lumen attention measurement tag are now available to agency and brand partners within their preferred programmatic ways of working, providing real-time campaign insights for measurement and optimization.

About SeenThis
The open web holds massive untapped advertising potential. While brands chase reach on major platforms, audiences spend significant time across premium publishers and diverse content—but video advertising has historically underperformed here. SeenThis is changing that.

As a video advertising partner, SeenThis proves the open web delivers, capturing more attention and exceptional results with cost-effective video that keeps publishers profitable and the internet independent. Since 2017, SeenThis has served billions of streams for 5,000+ brands across 50+ countries.

Brands deserve reach wherever audiences are, publishers deserve sustainable revenue, and the internet deserves to stay open. For more information, visit www.seenthis.co

About Lumen Research
Founded in 2013, Lumen Research helps media buyers minimise ad waste and maximise return. Lumen’s attention technology is independently audited by PwC and driven by patented, proprietary eye-tracking data from 50+ countries, delivering actionable attention predictions and custom attention models that help advertisers invest in working media that drives real outcomes.

For more information, visit lumen-research.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/01a627e7-d0b4-4638-aa9f-c04e85b5abca 

Contact details: press@seenthis.co

SOURCE: SeenThis