KUALA LUMPUR, Sept 10 (Bernama) -- Movius, a leader in secure, mobile unified communications, has acquired Intentico, a technology company specialising in AI-based cognitive customer experiences (CX).
By leveraging Intentico technology, Atlanta-headquartered Movius can provide businesses new ways to engage customers, gaining deep intelligence about those interactions in a unified solution.
Movius MultiLine is the trusted secure work-from-anywhere solution for mobile voice, text, and WhatsApp across mobile, desktop and CRM for business and customer communications.
As businesses invest in more digital channels to support work from anywhere, leveraging AI is a logical and strategic evolution for Movius and its partners.
Intentico brings to Movius deep technology capabilities in Machine Learning (ML) and Natural Language Processing (NLP) that help businesses automate and improve customer interactions across various communication channels, including voice and messaging.
“AI-driven communication intelligence represents a massive opportunity in the digital communications space, and we’re bringing it to life with Intentico’s leading technology and engineering talent,” said Movius CEO, Ananth Siva in a statement.
“By adding real-time intelligence to all digital communications channels including voice, text, and consumer messaging like WhatsApp, Movius will enable organisations to communicate more effectively and efficiently, personalise the customer experience, and drive better business outcomes.”
Movius targets 4Q21 release dates for its first combined capabilities.
For more information on Movius, visit www.moviuscorp.com.
-- BERNAMA
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