TNS Expands APAC Footprint With New Kuala Lumpur Office

 

John Tait, Global Managing Director, TNS Payments Market and Ganesh Satkunalingam, Vice President - Southeast Asia, TNS Payments Market attend the opening of TNS' new office in Kuala Lumpur, Malaysia. 

KUALA LUMPUR, June 12 (Bernama) -- Transaction Network Services (TNS), a global provider of full-stack, modern and secure payment and network solutions, has opened a new office in Kuala Lumpur, Malaysia, underscoring its commitment to the Asia-Pacific (APAC) region and continued global expansion.

The new facility, located in the heart of Kuala Lumpur’s City Centre (KLCC), will serve as a strategic hub for TNS’ Complete Commerce offering—a platform that enables seamless transaction acceptance across terminals and online, connects retail systems via managed network services, and routes payments through a cloud-native orchestration engine to any payment processor.

“By investing in and building its Operations and Shared Services Center in Malaysia, TNS is reinforcing its support structure in APAC for customers in both the country and region.

“We want our customers to have the confidence that we are closer to them in the market. With a long history in the region, we are delighted that Malaysia will play a central role in our long-term global strategy with a 24x7 Network Operations Center (NOC),” said TNS Global Managing Director of Payments Market, John Tait in a statement.

Meanwhile, TNS Vice President Southeast Asia of Payments Market, Ganesh Satkunalingam emphasised the company’s steady growth over the past 12 years through workforce expansion and service development, noting that the new hub reinforces TNS’ long-term commitment to meeting the dynamic needs of customers across APAC.

The new Kuala Lumpur office currently houses more than 50 employees across multiple functions—ranging from Sales and Engineering to Network Operations and Finance—with continued growth expected. The team is primarily composed of local talent, many of whom joined through employee referrals, a testament to the company’s strong internal culture.

The grand opening, held on June 11, was led by Tait and attended by customers, employees, and regional stakeholders. The ceremony featured a ribbon cutting, product demonstrations, and a guided tour of the company’s new state-of-the-art NOC, enabling real-time, round-the-clock service delivery to customers globally.

TNS first entered the Malaysian market in 2013 to serve a single global payments client. Since then, the company has experienced double-digit growth and now supports a diverse customer base, including acquirers, financial institutions, independent ATM deployers (IADs), retailers, and fuel providers both locally and internationally.

TNS’ expansion comes as digital payment systems continue to accelerate across APAC. The company’s Kuala Lumpur hub is designed to support both regional and global clients with high-availability, secure solutions that meet the demands of today’s fast-moving payments landscape.

-- BERNAMA