KUALA LUMPUR, Oct 22 (Bernama) -- Alida, a leader in Total Experience Management (TXM), has announced Stream will join its Partner Network to deliver industry-leading customer experience (CX) and insights to organisations in Asia Pacific.
“We are fortunate to welcome Stream to our Partner Network as they are industry leaders in CX consultancy and in supporting organisations to navigate the new demands of the digital economy,” said Senior Vice President and General Manager of APAC, Steven Medeiros.
“We are excited to grow our partnership and presence in Thailand and across the APAC region through delivering innovative technology that helps businesses build meaningful relationships with their customers.”
Meanwhile, Senior Executive Vice President at Stream, Pongsak Noonchoo said: “Alida’s deep experience and leading-edge Total Experience Management platform complement our insights digital expertise and enable us to expand the services we offer to our clients.”
The Alida Partner Network enables growth for organisations of all sizes by providing the software, enablement and expert support needed to put customers' truth into action, according to a statement.
As the global authority in building engaged and online communities for ongoing customer feedback, partners entrust Alida’s software to help them deliver powerful insights and a competitive advantage for their clients.
Stream collaborates with its clients across banking, insurance, healthcare, telco, retail, and manufacturing industries to create unparalleled strategic solutions to improve digital customer journeys using industry leading CX solutions.
Together with Alida’s TXM platform, Stream can strengthen its solution and expertise to support its clients in their continued growth in capturing the voice of their customers to elevate the customer experience.
More details at www.alida.com.
-- BERNAMA
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