KUALA LUMPUR, Oct 4 (Bernama) -- TDCX Inc, a high-growth digital customer experience solutions provider for technology and blue-chip companies, announced its listing on the New York Stock Exchange (NYSE).
As a listed company, TDCX is well-positioned to accelerate its growth strategy to capture opportunities from the global outsourced customer experience (CX) services market, which is expected to be worth US$100 billion by 2025. (US$1 = RM4.173)
Headquartered in Singapore, TDCX provides trusted digital CX solutions to help fast-growing technology companies and other globally recognised brands manage complex and critical customer interactions on their behalf.
The IPO raised US$348.5 million in gross proceeds, taking the company’s market value to US$2.57 billion or S$3.50 billion. Should the underwriters choose to exercise their over-allotment option in full, the total gross proceeds of the offering will be approximately US$401 million, taking the company's market value to US$2.62 billion or S$3.57 billion.
In a statement, TDCX Chief Executive Officer and Founder, Laurent Junique said: “Our successful listing reflects the world-class company that we have built and our position as the go-to partner for transformative digital customer experience services.
“Through our more than 13,000 talented, multi-ethnic and multi-cultural team members who are at the heart of our operations, we help our clients solve their most complex and demanding customer interactions in more than 20 languages daily across 10 geographies.”
According to Frost & Sullivan, there is a large and rapidly expanding market for digital CX solutions. In Southeast Asia, total demand is expected to reach US$14 billion by 2025, with demand from New Economy industries spearheading the growth at 19 per cent compound annual growth rate from 2016.
TDCX has an international footprint with offices in the Philippines, Malaysia, Thailand, China, Japan, Spain, India, Colombia and Romania.
-- BERNAMA
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