FPT Software's Automation Solution Recognised Again In Gartner Report

 

KUALA LUMPUR,  April 15 (Bernama) -- Global technology and information technology (IT) services provider, FPT Software has been named in the 2024 Gartner Peer Insights Voice of the Customer report for Robotic Process Automation (RPA).

This is the second consecutive time the company’s automation solution, akaBot, has received recognition with 100 per cent of “willingness to recommend”, based on 28 reviews as of November last year.

According to the report, 79 per cent of FPT Software's reviews are from the Finance sector and 14 per cent from the Healthcare sector, with 93 per cent of its customers operating in Asia Pacific (APAC).

“We believe our two-time recognition in the Gartner Voice of Customer report is a testament to our established position as a reputable and reliable partner. RPA Migration has become increasingly popular as more businesses’ choices to deal with the upcoming economic downturn.

“As a one-stop shop automation solution, we will continue to collaborate with more global partners, particularly in the APAC, to deliver the most comprehensive automation packages and assist global clients in staying competitive in this digitalisation era,” said akaBot Chief Executive Officer, Bui Dinh Giap in a statement.

In 2023, with the growth of a clientele exceeding 3,900 global enterprises across diverse industries, the Vietnamese RPA solution provider also boosted its global presence via strategic partnerships with a network of more than 40 partners worldwide.

To deepen its local insights and strengthen its position as a competitive hyperautomation solution provider in Asia, akaBot has actively forged partnerships with leading companies across diverse sectors.

Most recently, it collaborated with top-tier IT distributors like Zero One in Taiwan and Daiwabo in Japan to extend automation solutions to these markets.

-- BERNAMA